The pad is smaller than 12x24, I contacted the company about it but never got a response. It does have a SUPER soft cover that goes over the top that makes it APPEAR larger than it is, unfortunately the pad moves around too much inside it because it's smaller than the cover (I completely removed the cover). The pad itself is also very soft which is good and bad. Its not stiff like a traditional heating pad so it bunches up pretty much while using it but is more flexible to put over your shoulders and around the neck. I would have returned it but needed a heating pad immediately and had to use it. It does get very warm but the heat doesn't seem consistent over the whole pad. Its not a horrible heating pad but is definitely not what I expected
EDIT******
Customer service had contacted me and I had somehow missed the message! They did follow up again and attempt to resolve my issue. They sent me a replacement and the heating element on it was much better than the 1st 1 I received. As I said, its a very soft pad.....I think I'm just use to the stiffness of the old school hearing pads ;)
I purchased this pad for my wife to use for some castor oil wrap thing she needs to do for her foot that requires heat applied to it. It is ample big enough to wrap around the wrap around her foot
The cover feels amazingly soft. The actual pad itself is quite soft also but you can feel the heating wires through it quite obviously so using it in it's little pillowcase cover is preferable for comfort in my opinion. Before it became a foot wrap I did use it on my neck, which was stiff from work, for a few minutes and it felt pretty amazing.
My wife did not want to model her foot on Amazon so there are not really any pictures I can take that show anything more than the stock ones in the listing itself.
I have not had any problems with the case being too big for the pad and sliding around, they fit well together. I love this heating pad! It is so soft (the pad and the cover), which is nice when using for my neck. It isnt cold on bare skin like those plastic ones until they warm up. Heats up well and at good temperatures, I love using it for my shoulders and neck. My only complaint would be that the controls are hard to see or feel, but I did get used to it after a few uses. I would recommend!
First I though I got a broken one since it stopped heating after one hour use. But actually it has a safety system to shut down automatically. I think it’s very safe for me to heat up my feet in bed, and avoid the overheating or low temperature burn.
Why I really want to recommend this is because once it has been heated up, you can unplug it and carry it everywhere in the house. I use it for my period. The heat can last about an hour. It comes with a very comfortable cover which you can wash it after use. Super durable and convenient! The size is pretty small. But I think it’s good for office use or for a small body part use. When you don’t need it, simply just hide it somewhere. Only need a small space to storage it.
Girls, get this for your cold feet and period use. Recommend it a lot.
This heating pad is SOOO SOFT!! You can also wash it which is a huge plus! It’s very easy to operate and I like that it has a timer on it. Worked very well. I am happy with this purchase
Feature Product
- 【Health & Hygiene Priority】Top quality flannel provides optimal comfort for touch while facilitating heat preservation, and is machine washable (water temperature: ≤30℃) after removing controller and power cord, maintaining hygiene and softness all along. The fabric bag has the same size as the heating pad, which helps keep the pad neat and easy to store, prolonging its service life.
- 【Fast Heating & Lengthened Power Cord】The electric heating pad provides 5 optional heating levels for instant relaxation, no shivers in cold days; Move around freely and reject restricted use in small range with long power cord (240cm).
- 【Large & Flexible】The heating pad features large size (12" x 24") and soft structure to embrace different body areas like neck, back, abdomen, or legs snugly, and effectively relieves fatigue and stress with penetrating comfy heat (Do not use as a seat cushion).
- 【Risk Free】Certificates of ETL standard quality ensure worry-free purchase. Intelligent 1 or 2 hours timer for overall safety even if you forget to turn heat pad off.; Elevates safety factor with heating wires coated with insulated PVC.
- 【Trustworthy Service】The heated pad is guaranteed for 2 years, and satisfying solutions for any product-related problem will be provided within 24 hours.
Description
Product Description
Deluxe MaxKare Heating Pad flexibly and comfortably covers different body parts and further soothes you with consistently stable heat, ideal for relaxing in daily life and combating shivers in cold days. Take it anywhere you want, home or office, to enjoy convenient heat therapy by choosing a favorable heating level among 5 settings. Convey your care to your loved ones with this thoughtfully designed pad.
Product Specifications
Material: Flannel
Power cord: 2.4 meters
Dimensions: 30x60cm (12x24in)
Heating levels: 5 optional levels
Product Using Guide
1.Press the heating button to choose among 5 heating levels.
2.The product will shut off automatically after 1 or 2 hours of continuous use.
3.After using, please turn off the product via the power button and disconnect it from the power supply.
4.After connecting the product to the power supply, press the power button to turn on the product (default heating level: level 1).
User Tips:
1.Keep the washable heating pad away from pets.
2. Keep the pad flat and do not fold during the use.
3. Please do not press, sit, or lie on the micro plush heating pad.
4. Noting should be covered on the electric pad while it's being used.
5. For rapid heating, it's recommended to set heating level 6 for warming up first, and then select a lower heating level suitable for you.
Included:
1 x Heating pad
1 x Controller
1 x User manual
I thought the detachable cord would be nice feature to allow for machine washing, but it is bulky and gets in the way. Other than that, this pad works as described.
Additional note. Customer service has been excellent! After they saw this review, I was compensated with a larger pad so that the cord is not in the way or uncomfortable when I use the pad on my back. I am quite impressed.
I read all these reviews before I bought mine. It definitely does. Use it for a while (just one time) and you will see. It works with your body. Love the softness of it (not hard plastic like my other more expensive one is). Cover is soft and inside workings aren't hard. The size is quite good also - used on my lower back and then on my neck. Really like the option of Auto Turn Off OR Manual settings (gives you control). Cord is plenty long and well placed. Controls are super easy to use.
I purchased this because my back constantly feels cold, this products design is perfect for me because it holds tight on my shoulder and keeps my back warm. I specially like the auto turn off function, one time i left my seat and forgot to turn it off and when I rushed back to my seat, it was already automatically turned off. Another thing to mention is the soft material, I really like the material, it feels really soft and cozy to use. Highly recommend this product if you want something to keep your back warm.
My brother's legs get really cold - poor guy - always trying to do stuff to warm him up.
This is working great for us right now.
The little strap tie things are perfect and the controls are easy. I'm trying to think if theres some sort of battery I can get it plugged into or something...
In any case - we're pleased the both of us - when he's not using it I steal it to cuddle up with while watching movies haha.
Delivered around 2:00 pm. I set it right up and took a nap on setting of level 4. Man, I slept right through feeling so nice. No much pain problem for me but I felt the stress was gone on the soft and warm pad. Like it and would recommend to those sitting whole day in front of computer like me. Feel so relax. Would love to get a bigger one maybe the one covering the entire neck and upper body.
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